Pittsburgh, PA  ·  Licensed & Insured  ·  Serving Clients Nationwide

Your Business, Expertly Managed From Behind the Scenes.

Your Virtual Office Manager — flexible office management without the overhead of in-house staff.

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10+ Years Experience
5 Core Services
$35M+ A/R Managed
5★ Client Satisfaction
About Us

Built for the Way Professionals Actually Work

Steel City Virtual Executives serves as your dedicated Virtual Office Manager — giving business owners, executives, and high-level professionals access to flexible, expert office support without the overhead of a full in-house team.

Based in Pittsburgh, PA and proudly serving clients nationwide, we slide right into your existing operation as a virtual extension of your team — delivering consistent, professional support across your day-to-day needs.

Whether you run a business, lead a team, or manage a practice, we represent you and your interests with the discretion, care, and professionalism you deserve. Steel City Virtual Executives is fully licensed and insured — your sensitive information is always protected.

With our services you get the professional office support your business needs — without the cost, commitment, and overhead of hiring in-house staff. No benefits. No office space. No long-term contracts. Just reliable, expert support when and how you need it.

Founder & CEO — Allison Schubert brings roughly 10 years of combined experience in accounts receivable, revenue cycle management, and business operations across corporate healthcare and hands-on business management.

Our Experience Speaks for Itself

Our background isn't general — it's specific. Before Steel City Virtual Executives, Allison Schubert, Founder and CEO, spent years managing accounts receivable and revenue cycle operations for corporate healthcare organizations, overseeing $35M+ in A/R portfolios.

But the experience doesn't stop there. Allison also actively manages the day-to-day operations of a local contracting business — handling everything from scheduling and client communication to invoicing, collections, and vendor coordination. This isn't theoretical knowledge. This is real, hands-on business management happening right now.

That means when we manage your billing, we understand collections at a high level. When we coordinate your day-to-day, we bring real operational experience to the table. When we represent your business on the phone, we know what professional communication looks like because we've lived it.

You're not hiring someone who learned this from a course. You're hiring someone who has done the work — at scale, under pressure, and with results.

Responsive
Fast, professional communication on your behalf at all times.
Organized
Systems and processes meticulously tailored to your workflow.
Licensed & Insured
Fully covered — your sensitive information and data are always protected.
Discreet & Professional
High standards that reflect the quality of your brand and your reputation.
What We Do

From Front Office to Back Office — We Handle It All

Every engagement includes access to all five service areas below. Your dedicated virtual office manager slides right into your existing operation and tailors support to your priorities — so your time and resources go exactly where they are needed most.

01
Client Communication

Never miss a call, an email, or an opportunity. We serve as the professional front line for you and your organization.

  • Live Receptionist Services — Real, professional voice answers for every call on your behalf
  • Customer Service — Prompt, professional responses to inquiries and concerns
  • Inbox & Email Management — Your inbox organized, prioritized, and responded to daily
02
Scheduling & Operations

Keep your day running without the friction. We manage your calendar, coordinate projects and vendors, and handle documentation so nothing falls through the cracks.

  • Calendar Coordination — Appointments, meetings, and follow-ups managed seamlessly
  • Project & Vendor Management — Keeping tasks moving, deadlines met, and everyone on the same page
  • Document & Presentation Drafting — Correspondence and materials drafted to reflect your standards
  • Meeting Preparation — Agendas and briefing materials prepared in advance
03
Billing & Revenue Management

Get paid accurately and on time, every time. We manage the entire billing and collections cycle on your behalf so revenue flows consistently and professionally.

  • Invoicing — Accurate, timely invoices sent to your clients on your behalf
  • Accounts Receivable & Collections — Proactive A/R management and collections follow-up
  • Light Bookkeeping Services — Organized, accurate financial records maintained on your behalf
  • Timekeeping Support & Productivity Tracking — Monitoring time and productivity to keep your team on track
04
Business Systems & Growth

Build the operational foundation needed to grow and scale with confidence. We develop the systems and processes that bring consistency and efficiency to every corner of your operation.

  • Workflow & SOP Development — Building the systems that allow you to grow without the chaos
  • Recruiting & Onboarding — Streamlined candidate communication and onboarding coordination
05
Brand & Social Media

Stay visible, stay consistent, and stay top of mind. We create content, craft posts, and engage with your audience so your presence remains active and professional.

  • Content Creation — Professional, on-brand posts tailored to your voice
  • Post Scheduling & Publishing — Consistent presence across your platforms
  • Audience Engagement — Responding to comments and messages to keep your community active

Please note: while we are committed to consistent, quality engagement, we are not responsible for audience growth, as this is influenced by factors outside the scope of management services.

The five areas above represent our primary areas of focus. However, every professional and organization is unique — if you don't see a service you need, don't let that stop you from reaching out. We can easily accommodate outside of our listed services based on your needs and availability.
Your Investment

Flexible Support, Tailored to You

Whether you need 5 hours of support per week or 30 — we've got you covered.

All services are included at one flat hourly rate. No packages. No long-term contracts. No confusion. Just flexible, professional support that scales up or down based on what your business or schedule demands.

Schedule a complimentary consultation and we'll put together a support plan that works for you or your organization.

Schedule a Consultation
Hourly Rate
One flat hourly rate — all services included. No packages, no tiers, no confusion.
Weekly Hours
A minimum of 5 hours and a maximum of 30 hours per week. Adjust week to week based on your needs.
Payment
Flexible payment options available. Discussed and agreed upon during your consultation.
Month to Month
Services run month to month — cancel anytime.
Why It Matters

Virtual Assistant vs. Virtual Office Manager — What's the Difference?

Both are valuable. But they serve different purposes.

A virtual assistant is task-based — you assign the work, they complete it. They're great for one-off projects and specific, defined to-do lists.

A Virtual Office Manager operates differently. We don't wait for a task list — we integrate into your workflow, stay on top of your needs, and deliver consistent support across your entire operation.

Think of it this way: a virtual assistant helps you get things done. A Virtual Office Manager helps your business run.

Virtual Assistant
Virtual Office Manager
Task-based support
Operational management
Reactive — waits for instructions
Proactive — anticipates your needs
Handles specific tasks
Manages your full operation
One area of focus
Front office to back office
Freelancer or contractor
Licensed & insured business

Not just support. A dedicated partner in your operation.

Client Spotlight

Businesses We're Proud to Support

Every client is a partner. Here are some of the businesses we are proud to work alongside.

SMB Painting, LLC
Painting & Contracting · Pittsburgh, PA
SMB Painting, LLC

Professional residential and commercial painting services serving the Pittsburgh area. Quality craftsmanship, reliable scheduling, and exceptional results on every project.

412-452-3043 · smbpainting.com →

Your business could be featured here. Get started →

Client Reviews

What Our Clients Are Saying

★★★★★

"Steel City Virtual Executives has been amazing to work with. They're professional, organized, and have taken a huge amount of administrative work off my plate. I finally have more time to focus on growth."

Shawn Lutz
Verified Client · Facebook Review
★★★★★

"I 100% recommend this business to anybody looking for help managing the back end of their operations. Allison is professional, reliable, extremely detailed and always goes above and beyond."

SMB Painting, LLC
Verified Client · Facebook Review
★★★★★

"Steel City Virtual Executives did an amazing job creating custom templates for my business. Quick turnaround, professional communication, and incredible attention to detail."

NGP Painting
Verified Client · Facebook Review
Get In Touch

Ready to Reclaim Your Time & Focus?

Schedule a complimentary consultation. We serve clients nationwide and are onboarded and operational within 3–5 business days. Currently accepting new clients beginning the third week of July.

Location Pittsburgh, PA · Serving Clients Nationwide
Phone 724.393.1530
Instagram @steelcity_virtual