Everything you need to know about working with Steel City Virtual Executives — serving businesses nationwide from Pittsburgh, PA.
We start with a free consultation to learn about your business, your pain points, and where you need the most support. From there, we put together a custom plan, walk you through what to expect, and get you onboarded — typically within 3 to 5 business days.
Absolutely. While we are based in Pittsburgh, PA, we proudly serve clients nationwide. Our services are fully virtual, so location is never a barrier to getting the support your business needs.
No long-term contracts — ever. All services are billed on a month-to-month basis. As long as your monthly retainer is active, you receive full support. If payment is not received, service will pause until the account is brought current. You can adjust, pause, or cancel at any time with reasonable notice. We earn your business every month.
Yes — every package is fully customizable. We offer three tiers: Basic Admin Support (starting at $750/mo), Executive Support (starting at $1,300/mo), and Growth Support (starting at $2,500/mo). If you don't need every service listed in a package, we'll tailor a plan around exactly what you need. Packages are priced based on the number of support hours included, and additional hours can be added at any time — your price will adjust accordingly. Services can also be added or removed to build a plan that fits your exact needs.
We work with businesses and professionals of all kinds — entrepreneurs, service-based businesses, contractors, consultants, healthcare professionals, real estate agents, and more. If you need operational support, we can help.
We adapt to however you prefer to work. Whether that's email, phone, or a project management tool, we'll establish a communication workflow during onboarding that fits seamlessly into your existing routine.
Very quickly. After your free consultation and once your plan is confirmed, most clients are fully onboarded and operational within 3 to 5 business days. We make the transition as smooth and stress-free as possible. And as a first-time client, you'll receive 50% off your first month — so you can experience our services risk-free.
Yes. Steel City Virtual Executives is fully licensed and insured. We carry cyber liability insurance to ensure that your sensitive business data and client information are protected at all times. You can trust that working with us means working with a professional, accountable business partner.
The Steel City Spotlight is a free perk included with every monthly retainer package. Your business gets a featured listing on our website — including your logo, description, contact info, and website link — giving you added visibility and exposure at no extra cost.
Billing is straightforward and month-to-month. You'll be invoiced at the start of each month for your agreed package. Service remains active as long as your retainer is paid. If payment is not received, service will pause until the balance is settled. There are no long-term contracts, no penalties, and no hassle — just simple, transparent monthly billing.
Still have questions? Reach out and we'll be happy to help →